Don’t ask Clients too Many Questions

This is a general guide to post-pandemic business management.Okay. We get it. As a business manager in the post-pandemic world, you want to collect as much data as possible for your data-driven entity. Most of this data comes from clients, so you want to collect as much data from your clients as possible. The easiest way to obtain data from anyone is to simply ask, right. So, you ask as many questions as possible from your clients.That is actually disastrous. Clients, in general, do not want to be asked too many questions. A few questions can be tolerated, but too many questions can be very annoying. People, in general, don’t enjoy being asked questions. Even when people say questions are welcome, they tolerate questions but certainly don’t find the whole thing of being asked questions enjoyable. For your clients, it is very crucial that you obtain data from them by asking questions but don’t go overboard. Don’t overdo it.The business manager has to balance the need to collect data and the number of questions that a client can tolerate.Reasons why you should not ask too many questions:You irritate your clientsYou jeopardize the accuracy of the dataA research firm was looking into the data of a large global bank. They were surprised that 10% of the bank’s clients were accountants from Afghanistan. There was something surely wrong with the data. Upon further inspection, they discovered that the online forms for the bank listed options in alphabetical order. Afghanistan happens to be the first one on the list of countries and Accountant is the first one on the list of occupations. Clients were simply selecting the first available options.The Afghan Accountant problem is that of data accuracy. This happens when you ask clients too many questions. You jeopardize the accuracy of your…